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Communities > Diagnostic & Analysis System > MaxiSys > Unfortunately maxisys stopped working
Unfortunately maxisys stopped working

15327 Views 63 Replies Latest reply: 2015-10-13 22:09:42


  •   Level 5   
    (236) points
    ifgshooter

    2015-09-30 16:53:31 (Reply to:busaman)

     I've been getting the "MaxiSYS has stopped" message myself for about 2 days now. I'm sure there's more to it then what they are telling us. 

  •   Level 4   
    (111) points
    brad

    2015-09-30 16:55:46 (Reply to:tech54)

      Same issue here, started after update to 1.30 also. I may have to deal with it because the new system update scares the hell out of me.

  •   Level 6   
    (516) points
    hondaman219

    2015-09-30 17:04:15 (Reply to:brad)

     I am still running system 1.28 and have never seen this message. Tablet functions normally. Don't know if this will help.

  •   Level 4   
    (111) points
    brad

    2015-09-30 17:10:33 (Reply to:hondaman219)

     Can you undo a system update? I do have a complete backup of the unit, not sure if that includes the system files..?

  •   Level 6   
    (516) points
    hondaman219

    2015-09-30 17:16:45 (Reply to:brad)

     Sorry I don't know to undo the system updates.  There is a restore system function but I have never tried it. I only have prev vehicles backed up.

  •   Level 4   
    (111) points
    brad

    2015-09-30 17:25:10 (Reply to:hondaman219)

      I will do a restore of all my backed-up files and post results.

  •   Level 2   
    (21) points
    fredroski86

    2015-09-30 17:30:21

    Great, I have the same "maxisys stop working" message and my account for updates just expired, please help

  •   Level 4   
    (111) points
    brad

    2015-09-30 17:35:00 (Reply to:fredroski86)

     At this point you're probably better off going backward with a restore than going forward with an update.

  •   Level 6   
    (489) points
    tech54
    2015-09-30 21:02:58 (Reply to:brad)
           Yikes it's an epidemic maybe support should drop in and let us all know what their doing about it. Was too busy today to keep calling and remember other posts about using restore for software issues then reloading with mixed results so was always hesitant to go that route with little problems but this is rendering scanner useless and I can't believe everybody all at once has hardware issues with same symptom. Mine personally was OK with 1.29 definitely f****** up with 1.30 anybody home at Autel please support your product while it's under warranty not just give lip service about document this data-log that etc.

  •   Level 6   
    (489) points
    tech54
    2015-09-30 21:40:55 (Reply to:busaman)
              Well just read your reply so decided to boot maxisys and stopped working  immediately but no green arrows on VCI just normal X since its not hooked up to vehicle currently. Mine is set-up to boot directly to scanner so issue is when scanner software is trying to load it stops working. Whoops like I think I saw in replies just rebooted couple more times and started to navigate and everything working but noticed wi-fi not connected since no update green arrow on updates so turned off antennae and stayed working just for s**** and giggles turned back on wi-fi and first thing I tried to do  unfortunately maxisys stopped working message. Repeated again and same result (insanity). Try it for yourself anybody and see what happens it seems update prioritized need for wi-fi connection above scanner functionality so I guess now that's broken too. I wonder what school for software these guys went to or they skipped the class about need to confirm bugs.
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